Hoobox is a company that prioritizes the privacy and security of its customers, partners, employees and everyone who comes into contact with it, always acting responsibly, transparently and honestly in relation to the processing of data to which it has access, with this processing being in full compliance with Law No. 13,709/2018 (“General Law on the Protection of Personal Data – LGPD”).
To ensure that the data covered here is processed, we require that you, as a Customer, Partner, Employee or any Third Party who enters information on the website, pay attention to the rules stipulated herein and, in case of any queries, contact us through our official channels.
In this Privacy Policy you will find information about how your Personal Data is collected, used, shared and stored through our websites https://www.hoobox.one, https://www.hoobox.me and https://www.hoobox.one/intel . This Privacy Policy applies to users who will eventually enter their Personal Data to enable the sending of Hoobox materials, or so that we can contact you with details about a commercial or marketing proposal.
Hoobox may obtain contact information by filling out brief forms or chats available on the website https://hoobox.one or in forms on Google or Meta (Facebook/Instagram) advertising. In this case, the following information may be provided, to which you consent by filling it out: (i) name; (ii) institutional email address; (iii) telephone number; (iv) hospital (company); (v) sector; (vi) position; And for simulation purposes, data on estimates of the size of the hospital: (a) number of beds; (b) occupancy rate; (c) average hourly cost of the nursing station.
1. Purpose.
Personal data is collected by filling out forms (registration or information request) or chats developed by our team or third parties contracted and made available on our website. Therefore, we will use them simply to:
1.1 For communication
Obtaining some data is necessary to personalize presentations, ROI calculation, Saving, and to send marketing or informative materials, such as newsletters or technical reports, according to your communication preferences.
1.2 For business operations
We use information to operate our business. We use personal information to contact you to advertise, market, and sell HOOBOX Services to your institution in accordance with your communications preferences.
1.3 Cases of legal and regulatory requirements
The data may be used to address legal and regulatory claims related to the use of our services.
2. Sharing with Third Parties
Hoobox preserves the privacy of Users and other Holders of Personal Data included in the Application or website and undertakes not to share such information with companies, organizations and other individuals, except (i) if expressly authorized by the User, the Data Holder, by the Privacy Policy or (ii) in one of the following circumstances:
- Corporate operations: As a result of possible corporate restructuring operations, mergers, acquisitions, incorporations and similar, Hoobox may share or even transfer information, including users' Personal Data, to individuals or legal entities involved in any way in the operation.
- Sharing with investors or parties outside the website: Hoobox will not share your personal data with investors or any other party that is not involved in the purposes described above.
- Service Providers: Hoobox may share information, including users' Personal Data, with companies, organizations or individuals that provide services on behalf of or for Hoobox to, for example, implement security measures, provide Information Technology services, maintenance, server or cloud storage, among others. These companies will be permitted to obtain only the information necessary to provide the service properly and may be required to maintain the confidentiality of the information. Whenever possible and compatible with the functionalities of the Application, the information will be provided to these third parties in a way that preserves the anonymity of Users and/or the holders of the Personal Data stored in the Application.
- Legal measures and legal obligations: Hoobox may disclose or share information, including Users' Personal Data, if it believes, in good faith, that access, use, conservation or disclosure of the information is reasonably necessary to (i) comply with any law, regulation, court order or governmental request; (ii) investigate possible violations of rights; (iii) detect or prevent fraud, as well as resolve technical or security issues; (iv) ensure the security of the Application, Hoobox, Users and third parties; (v) protect the rights and prevent liabilities of Hoobox (vi) investigate, prevent or take action regarding suspected or actual illegal activities, or to cooperate with public agencies, and; (vii) comply with legal obligations or any other determination before government and judicial bodies, including, but not limited to, Ministries and/or Government Secretariats, federal agencies, regulatory agencies and/or legal authorities (e.g. regional police stations), consumer protection agencies, judicial bodies and others. As per Hoobox’s decision, Users may be notified of legal demands regarding their Personal Data, unless prohibited by law or court order or if the request is urgent. We may contest these demands if we believe the requests are excessive, vague or made by incompetent authorities, but we will not commit to contesting all demands.
3. Sensitive Personal Data.
Sensitive data may be collected from our Users, understood as those defined in article 5 of Law No. 13,709/2018 (General Personal Data Protection Law). Thus, at least one piece of personal data may be collected involving racial or ethnic origin, religious belief, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.
4. Cookies.
Hoobox will not use Cookies on its platform, however, depending on the User's smartphone used to access the platform, third-party cookies may be present, depending on the browser used, as seen in the following links:
- Google Analytics: https://policies.google.com/privacy?hl=pt-BR
- Facebook: https://pt-br.facebook.com/policy.php
- Google Adwords: https://support.google.com/adspolicy/answer/6008942?hl=pt-BR
- RD Station: https://www.rdstation.com/protecao-de-dados/
- Firefox: https://support.mozilla.org/pt-BR/kb/gerencie-configuracoes-de-armazenamento-local-de-s
- Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&oco=1&hl=pt-BR
- Internet Explorer: https://support.microsoft.com/pt-br/windows/excluir-e-gerenciar-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Microsoft Edge: https://support.microsoft.com/pt-br/microsoft-edge/excluir-cookies-no-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
- Safari: https://support.apple.com/pt-br/guide/safari/sfri11471/mac
5. User Rights
The options for exercising rights, as provided for by law, are listed below:
- Data deletion: The User may request the deletion of his/her Personal Data from the Application without the need to provide any justification. As soon as it receives the request, Hoobox will delete the data, as provided for in Law 13,709/2018, subject to the applicable exceptions.
- Change or correction of data: The User may request the deletion of his/her Personal Data from the Application without the need to provide any justification. As soon as it receives the request, Hoobox will delete the data, as provided for in Law 13.709/2018, subject to the applicable exceptions.
- Right to access your data: The User may request a copy of the Personal Data processed by Hoobox through the Application, which will be made available in a readable and electronic format.
- Revocation of consent: In cases where the User has granted consent to Hoobox to process their Personal Data, the User may, at any time, revoke this consent.
- Exceptions: There are situations in which Hoobox will need to maintain and/or will not be able to change the data provided by Users and, for this reason, will not be able to meet Users' requests. By way of example, the following cases are cited: [e.g. compliance with legal and/or judicial obligations, obligations entered into with third parties, etc.] If the User believes that the Application violates their rights regarding their Personal Data or data under their control, they may notify Hoobox via the Data Protection Officer's email, but Hoobox reserves the right to remove or maintain such content, in accordance with the rules and guidelines of this Privacy Policy and applicable legislation. Nothing written in the Privacy Policy is intended to exclude or limit any condition, warranty, right or liability that cannot be legally excluded or limited. Some jurisdictions do not allow the exclusion of certain warranties or conditions or the limitation or exclusion of liability for damages. Consequently, only the limitations that are permitted by law in your jurisdiction will apply to you. In cases where exclusion of liability is not possible, but limitation of liability is legally applicable, Hoobox's total liability will be limited to R$1,000.00 (one thousand Reais).
6. International Transfer and Storage of Personal Data
Hoobox processes data, including Personal Data, within Brazil and in other countries depending on the activities of Users on the Application. Your data may be stored on national or international servers, owned or contracted by Hoobox and by accepting this Privacy Policy, the User, as the Holder of Personal Data, consents to the transfer of his/her Personal Data for this specific purpose. We store your Personal Data only for the period necessary to fulfill the purposes of the Application and the purposes listed in this Policy, or to comply with applicable legislation. You may, at any time, request the deletion of your Personal Data from Hoobox's databases, except for the storage of data whose maintenance is imposed on Hoobox due to contractual, legal or regulatory obligations or, further, whose maintenance is necessary for evidentiary purposes and registration of the commercial relationship, to comply with a judicial/administrative order and/or to resolve questions from third parties.
7. Security Measures
Hoobox adopts technical and administrative security measures to protect personal data that is accessed from the medical record and transmitted through the solution from unauthorized access and accidental or unlawful situations of destruction, loss, alteration, communication or any form of inadequate or unlawful processing. We use the principles stipulated by law, respecting privacy and protecting data in our internal processes as a whole. We only process data with a high degree of security, implementing the best practices used in the industry for data protection, such as encryption techniques, monitoring and periodic security testing.
8. Complaint to authorities
Without prejudice to any other administrative or judicial remedy, holders of personal data who feel harmed in any way may file a complaint with the National Data Protection Authority through the following link: https://www.gov.br/anpd/pt-br/canais_atendimento/cidadao-titular-de-dados/denuncia-de-descumprimento-da-lgpd.
9. Changes to this Policy
We have the right to change the content of this Privacy Policy at any time, depending on the purpose or need, such as for legal adequacy and compliance with the provision of law or regulation that has equivalent legal force, and it is the User's responsibility to check it whenever they access the Application. If there are updates to this document that require new consent collection, you will be notified through the Application itself. If the Policy is changed, you will be duly notified and the new Privacy Policy will come into effect after that period.
10. Contact
To clarify any questions about this Privacy Policy or about the personal data we process, please contact our Personal Data Protection Officer, through any of the channels mentioned below:
- Email: dpo@hoobox.one
- Telephone: (19) 98271.2870
- Postal address: Alameda Rio Negro, 503 Room 2020 Alphaville Industrial and Business Center/Alphav BARUERI – SP 06454-000
